{"id":13442,"date":"2026-09-23T10:39:23","date_gmt":"2026-09-23T08:39:23","guid":{"rendered":"https:\/\/usyncro.com\/?docs=events-ativity-of-the-shipment"},"modified":"2026-09-24T09:54:41","modified_gmt":"2026-09-24T07:54:41","password":"","slug":"events-ativity-of-the-shipment","status":"publish","type":"docs","link":"https:\/\/usyncro.com\/?docs=events-ativity-of-the-shipment","title":{"rendered":"Events &#038; ativity of the shipment"},"content":{"rendered":"<p class=\"no-margin\"><b>Article content:<\/b><\/p>\n<ul>\n<li>\n<p class=\"no-margin\"><b><a href=\"#h_71ff3ff86f\" target=\"_blank\" class=\"intercom-content-link\">Create events<\/a><\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><b><a href=\"#h_39e6d77be2\" target=\"_blank\" class=\"intercom-content-link\">View shipping activity\/events<\/a><\/b><\/p>\n<\/li>\n<\/ul>\n<hr>\n<h1 id=\"h_71ff3ff86f\">Create events<\/h1>\n<p class=\"no-margin\">Once you have the <b>complete list of events<\/b>, you can start creating them within your shipment to have a <b>fully traceable and visible activity<\/b>. To do this, open the shipment you&#8217;re working on and click on one of the boxes where the event in question can be created.\u200b<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container intercom-align-center\"><a class=\"intercom-h2b-button\" target=\"_blank\" href=\"https:\/\/intercom.help\/USYNCRO-manual-del-usuario\/en\/articles\/8234320-initial-account-setup-v2#h_58b672ec43\">How to configure my company&#8217;s event list?<\/a><\/div>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/280_image.png\" width=\"1402\" height=\"772\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">Inside the box, look for the \u00ab<b>Events<\/b>\u00bb tab at the top of the window and click on it.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/281_image.png\" width=\"1113\" height=\"783\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">In this window, locate and click on the \u00ab<b>Add Event<\/b>\u00bb button to create the event (the person must have permissions to manage events for this box).<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/282_image.png\" width=\"1114\" height=\"808\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">The following window will open, where you have to select and provide details for the event you are about to create. First, click on \u00ab<b>Event Type<\/b>\u00bb and select the name of the event you want to create from the drop-down menu. To the right of this field, you can indicate if this event is considered an \u00ab<b>Incident<\/b>\u00bb or not for special identification.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/283_image.png\" width=\"1114\" height=\"808\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">Events will have two dates: <b>the creation date<\/b>, which is generated upon saving, and <b>the actual date<\/b>. You need to enter the actual date in the \u00ab<b>Date<\/b>\u00bb and \u00ab<b>Time<\/b>\u00bb fields, indicating the real moment it occurred.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/284_image.png\" width=\"1114\" height=\"808\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">In the last two fields, you can associate the event with a <b>container, batch, dry box, etc<\/b>., and a \u00ab<b>Notes<\/b>\u00bb section to provide details about the event.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/285_image.png\" width=\"1114\" height=\"808\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">Once you have entered all the event information, make sure to click \u00ab<b>Save<\/b>\u00bb to register it.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/286_image.png\" width=\"1114\" height=\"808\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">Upon completion, you will see the created event in the same section, along with all subsequent events, arranged in a timeline, as shown in the image. Repeat this process for all the events you want to manage.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/287_image.png\" width=\"1110\" height=\"807\" style=\"height: auto;\"><\/div>\n<hr>\n<h1 id=\"h_39e6d77be2\">View shipping activity\/events<\/h1>\n<p class=\"no-margin\">From the moment the first event is created, you can track and view them in a timeline format so that participants are aware of the shipment&#8217;s status. To do this, locate and click on the \u00ab<b>Activity<\/b>\u00bb tab at the top.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/288_image.png\" width=\"1402\" height=\"772\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">In this window, you will see the timeline with all the events created so far. You will see the name of each event along with its details, such as the creator&#8217;s name. It will also be indicated whether the event is considered an incident or not.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/289_image.png\" width=\"1419\" height=\"767\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">Regarding incidents, you can open and close them at any time by clicking \u00ab<b>Close<\/b>\u00ab.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/290_image.png\" width=\"1402\" height=\"772\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">When closed, you will see a change in the event&#8217;s text indicating that the incident has been closed, and at the bottom, it will record each time it was opened or closed.\u200b<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/291_image.png\" width=\"1402\" height=\"772\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">If you don&#8217;t want one of the created events to be visible (such as a closed incident), you need to click \u00ab<b>Archive<\/b>\u00ab.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/292_image.png\" width=\"1402\" height=\"772\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">Afterward, the event will be highlighted in gray, indicating that it is archived. To stop it from being shown in the timeline, click on \u00ab<b>Hide archived events<\/b>\u00bb in the top right corner.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/293_image.png\" width=\"1402\" height=\"772\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">At the top, there is a search bar where you can search for events by their name in case there are many.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/294_image.png\" width=\"1402\" height=\"772\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">You can also sort the timeline by dates, either by \u00ab<b>Creation<\/b>\u00bb or \u00ab<b>Event<\/b>,\u00bb as seen in the buttons at the top right. Sorting by \u00ab<b>Creation<\/b>\u00bb will order the events by the date they were created in USYNCRO, and sorting by \u00ab<b>Event<\/b>\u00bb will order them by the actual date they occurred, which is entered when creating them.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/295_image.png\" width=\"1402\" height=\"772\" style=\"height: auto;\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Article content: Create events View shipping activity\/events Create events Once you have the complete list of events, you can start [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","meta":{"inline_featured_image":false,"_thinkrank_schema_form_data":"","_thinkrank_selected_schema_type":"","_thinkrank_additional_schemas":"","_thinkrank_canonical_url":"","_thinkrank_og_title":"","_thinkrank_og_description":"","_thinkrank_og_image":"","_thinkrank_twitter_title":"","_thinkrank_twitter_description":"","_thinkrank_twitter_image":"","_thinkrank_imported_from":"","_thinkrank_focus_keywords":[],"_thinkrank_focus_keyword":"","_thinkrank_robots_meta_enabled":0,"_thinkrank_robots_meta":"","_thinkrank_advanced_robots_meta":"","_thinkrank_exclude_from_search":0,"_thinkrank_exclude_from_archives":0,"_thinkrank_primary_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_xspeed_no_cache":false,"_xspeed_expiry_hours":0,"footnotes":""},"doc_category":[1271],"doc_tag":[],"class_list":["post-13442","docs","type-docs","status-publish","hentry","doc_category-user-manual-usyncro"],"year_month":"2026-09","word_count":551,"total_views":"1","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"DCM","author_nicename":"david-crespo","author_url":"https:\/\/usyncro.com\/?author=10"},"doc_category_info":[{"term_name":"User Manual USYNCRO","term_url":"https:\/\/usyncro.com\/?doc_category=user-manual-usyncro"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Events &amp; 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