{"id":13427,"date":"2026-09-23T10:39:19","date_gmt":"2026-09-23T08:39:19","guid":{"rendered":"https:\/\/usyncro.com\/?docs=steps-to-manage-your-shipments-v1"},"modified":"2026-09-24T09:50:19","modified_gmt":"2026-09-24T07:50:19","password":"","slug":"steps-to-manage-your-shipments-v1","status":"publish","type":"docs","link":"https:\/\/usyncro.com\/?docs=steps-to-manage-your-shipments-v1","title":{"rendered":"Steps to manage your shipments V1"},"content":{"rendered":"<p class=\"no-margin\">By clicking on the links in the table of contents below, you will be automatically directed to the section of the article you are interested in:<\/p>\n<ol>\n<li>\n<p class=\"no-margin\"><a href=\"#h_e4dd1c2637\" target=\"_blank\" class=\"intercom-content-link\">Record creation<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"#h_2e3b082147\" target=\"_blank\" class=\"intercom-content-link\">Buyer&#8217;s data<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"#h_3be78dc62f\" target=\"_blank\" class=\"intercom-content-link\">Supplier&#8217;s data<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"#h_65dc608d6d\" target=\"_blank\" class=\"intercom-content-link\">Shipment details<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"#h_3097adca6e\" target=\"_blank\" class=\"intercom-content-link\">Transport details<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"#h_29fab7331b\" target=\"_blank\" class=\"intercom-content-link\">Forwarding agent details<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"#h_bf214d29fe\" target=\"_blank\" class=\"intercom-content-link\">Upload Documents<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"#h_d912b296fd\" target=\"_blank\" class=\"intercom-content-link\">eDocs<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"#h_18ae097073\" target=\"_blank\" class=\"intercom-content-link\">Notify<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"#h_f37b38d704\" target=\"_blank\" class=\"intercom-content-link\">Insurance Tab<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"#h_f37b38d704\" target=\"_blank\" class=\"intercom-content-link\">Destination Data<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"#h_489babd536\" target=\"_blank\" class=\"intercom-content-link\">Invitations<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"#h_951289556f\" target=\"_blank\" class=\"intercom-content-link\">Visibility<\/a><\/p>\n<\/li>\n<\/ol>\n<hr>\n<h1 id=\"h_e4dd1c2637\"><\/h1>\n<p class=\"no-margin\">Once you have logged in to <b>USYNRO<\/b> you can start managing your international operations. <\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">When accessing the \u00ab<b>Records<\/b>\u00bb section, the first thing you will see is the following window, represented in the image below, where you will find the list of the saved records that are in progress, the ones you own and those that were accessed by invitation (for the records you were invited to, you will only have the green circle on the right, meaning that you will only be able to open them). <\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">You will have a search engine at the top where you will be able to filter your records according to: <b>Record ID, MRN, buyer or seller name<\/b>; you can also filter according to whether they have been closed or not using the button \u00a8<b>View Closed<\/b>\u00a8. <\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">If you want to create a new record you can click on the arrow to the right of the \u00abCreate new record\u00bb button and 2 tabs will open where you can select how to create your record. <\/p>\n<ul>\n<li>\n<p class=\"no-margin\"><b>Empty order<\/b>: fill in all the operation data from 0. <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><b>From invoice<\/b>: upload an invoice to the platform, which will be read by the IA and it will proceed to complete the invoice data in the record, this way it will be created with the data already incorporated in the corresponding fields. <\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin\">Also, by clicking on the \u00ab<b>Download list<\/b>\u00bb button at the bottom you can download a document with the list of all filtered records in CSV format. If you have not filtered the shipments, a list including all the records created to date will be downloaded.<\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">In the article \u00a8<a href=\"https:\/\/intercom.help\/USYNCRO-manual-del-usuario\/en\/articles\/5815340-how-to-register-on-the-platform\" target=\"_blank\" class=\"intercom-content-link\">How to register in the platform?<\/a>\u00a8 we show how to create a record from an invoice by uploading it to the platform.<\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/126_image.png\" width=\"1911\" height=\"792\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">\n<p class=\"no-margin\">Once you have selected the way you want to create your record, the following window will open, which shows in the left column all the different sections that each actor (according to their role) can complete, also according to the visibility permissions established. <\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">In this article we will go tab by tab showing how to work in each section.<\/p>\n<p class=\"no-margin\">\n<h1 id=\"h_2e3b082147\"><\/h1>\n<div class=\"intercom-container\"><img decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/160_image.png\" width=\"1916\" height=\"862\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">Starting from the top down, the tab called \u00ab<b>Buyer\/Importer<\/b>\u00bb will be the first to be described in the article. We provide some steps that the corresponding actor can follow to complete it.   <\/p>\n<ol>\n<li>\n<p class=\"no-margin\">Make sure you are located in the \u00ab<b>Buyer\/Importer<\/b>\u00bb tab. <\/p>\n<p class=\"no-margin\">\n<\/li>\n<li>\n<p class=\"no-margin\">In the empty fields of this tab, (in case of starting the file from 0) the buyer will be able to enter all the data corresponding to the importing company and the contact person.<\/p>\n<p class=\"no-margin\">\n<\/li>\n<li>\n<p class=\"no-margin\">As for the 2 tabs located at the bottom, the first one gives the possibility to <b>invite the different collaborators<\/b> for whom this section is of interest, so they can view it and work on it, if the permissions so indicate. In the case of the lower tab, it will be used to display the <b>visibility permissions<\/b> that the invited actor will have, which will establish what actions this actor can perform on the record (later in the article we will explain how to modify the visibility permissions of the operations).<\/p>\n<p class=\"no-margin\">\n<\/li>\n<\/ol>\n<div class=\"intercom-container\"><img decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/161_image.png\" width=\"1305\" height=\"788\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">\n<p class=\"no-margin\">By clicking on the first tab \u00ab<b>Invite Collaborators<\/b>\u00bb you will be able to enter the email address of the collaborators who need to view or modify the buyer&#8217;s data. Once the email address has been entered, a link will be sent to them so that they can access and start working on the record without having to register. <\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\"><b>Note<\/b>: do not forget to save the record so that the invitation is sent correctly. <\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">In the second tab, it will be possible to check all the <b>visibility permissions <\/b>corresponding to the collaborators invited in this section assuming the role of buyer. These permissions are modifiable and will dictate what the actor (in this case the buyer) can do in the operation. <\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/162_image.png\" width=\"1268\" height=\"781\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">To finish the \u00ab<b>Buyer\/Importer<\/b>\u00bb tab, at the bottom are the last fields, where you can click on the \u00ab<b>Consignee<\/b>\u00bb box, if is required, to confirm the participation and enable the lower fields that allows to enter the consignee&#8217;s data in the same way that you can fill in the importer&#8217;s data. <\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/163_image.png\" width=\"1257\" height=\"777\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">After completing all the data in one of the tabs of the record you can save this information for future operations by clicking on the \u00ab<b>Save as favorite<\/b>\u00bb button. <\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/164_image.png\" width=\"1253\" height=\"745\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">By Clicking on \u00ab<b>Save as favorite<\/b>\u00bb the following window will open where you can write the name that will be used as a reference to identify this group of data. Be sure to choose an alias that is representative of the data and can be identified for the future. <\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/165_image.png\" width=\"1253\" height=\"745\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">Once the alias is saved, the group of data will be registered in the favorites list under that name and for future records when starting to enter the buyer&#8217;s or other actors data, the platform will recommend you to automatically fill in the information using the group of saved data as shown in the image. <\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/166_image.png\" width=\"1253\" height=\"745\" style=\"height: auto;\"><\/div>\n<hr>\n<h1 id=\"h_3be78dc62f\"><\/h1>\n<p class=\"no-margin\">For the \u00ab<b>Supplier\/Exporter<\/b>\u00bb tab, the process to complete the data is very similar to the previous one. In this section you can find the fields where the <b>exporter<\/b> can provide the information of the company and the contact person.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/167_image.png\" width=\"1312\" height=\"793\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">At the bottom of this tab you will find the section to enter the data of the \u00ab<b>Pickup of goods (at origin)<\/b>\u00bb where you can provide the pickup address. At the same time you will find the tabs \u00ab<b>Invite collaborators<\/b>\u00bb and \u00ab<b>What will the invited users be able to see?<\/b>\u00bb which will work in the same way as in the buyer&#8217;s tab.  <\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/168_image.png\" width=\"1283\" height=\"792\" style=\"height: auto;\"><\/div>\n<hr>\n<h1 id=\"h_65dc608d6d\"><\/h1>\n<p class=\"no-margin\">In the third tab called \u00ab<b>Details<\/b>\u00bb you can follow this steps to provide the shipment and merchandise data:<\/p>\n<ol>\n<li>\n<p class=\"no-margin\">Enter the corresponding data of the different <b>characteristics of the goods<\/b>.  <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Enter data relevant to the shipment such as incoterm and the requested dates of shipment (for the dates, in the icon on the right, we provide a calendar to facilitate the search of this).  <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Click on \u00ab<b>Add H.S code<\/b>\u00bb to enable the fields where you can enter the information of the different H.S. codes.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">By clicking on \u00ab<b>Add box dimensions<\/b>\u00bb you will be able to enter the relevant measures of the merchandise requested.  <\/p>\n<\/li>\n<\/ol>\n<p class=\"no-margin\">\n<p class=\"no-margin\"><b>Note<\/b>: to be able to visualize the \u00ab<b>Add H.S code<\/b>\u00bb and \u00ab<b>Add Box Dimensions<\/b>\u00bb buttons, it will be necessary to save the record by clicking on the \u00ab<b>Save<\/b>\u00bb button at the top. <\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/169_image.png\" width=\"1285\" height=\"780\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">\n<p class=\"no-margin\">In the following image we represented the fields that will be necessary to complete in order to add the <b>H.S code<\/b>. If you wish to include more than one, by clicking again on the button bellow it will open another gray box to be completed. <\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\"><b>Note<\/b>: once you have entered the <b>H.S code data<\/b>, you can download an excel file with the information provided by clicking on \u00ab<b>Download H.S code<\/b>\u00ab.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/170_image.png\" width=\"1215\" height=\"802\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">Finally, after having enabled the fields for providing the dimensions, be sure to set the unit of measurement before entering the data corresponding to the dimensions of the goods. <\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\"><b>Note<\/b>: the data to be included must be for the final packages.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/171_image.png\" width=\"1211\" height=\"793\" style=\"height: auto;\"><\/div>\n<hr>\n<h1 id=\"h_3097adca6e\"><\/h1>\n<p class=\"no-margin\">As for the next tab \u00ab<b>Transport<\/b>\u00bb you can follow this steps to provide the data of the transport used for the shipment. <\/p>\n<ol>\n<li>\n<p class=\"no-margin\">In the upper sections you will be able to specify relevant dates for the shipment such as: ETD, last shipped on board and ETA. <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">You will see the 4 types of transport that can be used in the shipment, by clicking on any of the 4 available modes, the fields to be completed will be enabled. In the next images we show the different options of data to enter according to the selected modality. <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Finally, you will have 2 sections where you will be able to select whether the \u00ab<b>Transshipments<\/b>\u00bb and \u00ab<b>Partial Transshipments<\/b>\u00bb will be allowed or not. <\/p>\n<\/li>\n<\/ol>\n<p class=\"no-margin\">\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/172_image.png\" width=\"1291\" height=\"772\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">If you have selected the <b>air transport mode<\/b> for your operation, the following steps will show you how to complete the information on this tab. <\/p>\n<ol>\n<li>\n<p class=\"no-margin\">Once you have clicked on the air mode, you will see 4 fields to enter the cargo data, where you can provide container type or the <b>MAWB<\/b>, for example.  <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">In the table at the bottom you can enter the different <b>airports<\/b> where the events mentioned at the top of the table will occur, such as the reception. <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">When you enter the \u00ab<b>MAWB<\/b>\u00bb the link \u00ab<b>Tracking Container #<\/b>\u00bb will be enabled and you will be able to visualize in real time the traceability of the shipment. <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Clicking on \u00ab<b>Add HAWB<\/b>\u00bb will display the fields destined to complete the <b>House Air Waybill<\/b> data.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">With the \u00ab<b>Add Flight<\/b>\u00bb button it will be possible to provide the specific data of the flight established for the shipment.<\/p>\n<p class=\"no-margin\">\n<\/li>\n<\/ol>\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/173_image.png\" width=\"1260\" height=\"795\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\"><b>Note<\/b>: the following image represents the traceability of a shipment once you click on \u00ab<b>Tracking Container#<\/b>\u00ab. <\/p>\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/174_image.png\" width=\"1581\" height=\"865\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">\n<p class=\"no-margin\">Once the step #3 is completed, a gray box will open where you can enter the HAWB data, such as the number to be located, type of container or the TATC. <\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">The same goes for the \u00ab<b>Add Flight<\/b>\u00bb button, here it will be possible to enter the flight number and the date.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/175_image.png\" width=\"1328\" height=\"780\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">In case of selecting the <b>maritime<\/b> mode, to complete the sections of this type of transport you will be able to:<\/p>\n<ol>\n<li>\n<p class=\"no-margin\">Display the fields to enter the name of the vessel and the <b>Master Bill of Lading<\/b> number. <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Once the \u00ab<b>MB\/L#<\/b>\u00bb is entered, will be visible the link to access the maritime traceability of the shipment, in this case.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">At this point you can enter the country of the different <b>ports<\/b> involved in the operation, according to the activity. <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Click on \u00ab<b>Add HB\/L<\/b>\u00bb to enter the data corresponding to the <b>House Bill of Lading<\/b>. <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Click on \u00ab<b>Add Container<\/b>\u00ab, which will enable the fields to add data of the container involved in the shipment. <\/p>\n<\/li>\n<\/ol>\n<p class=\"no-margin\"><b>Note<\/b>: you will be able to select if the shipment will be made with an \u00ab<b>Original<\/b>\u00bb or \u00ab<b>Telex Release<\/b>\u00bb BL.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/176_image.png\" width=\"1307\" height=\"783\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">After completing steps <b>4 <\/b>and <b>5<\/b>, described above, you will be able to view the following fields, where, the first one will allow you to enter the<b> House of lading<\/b> number and the second one will allow you to enter all the data relevant to the container to be used, as long with the <b>tracking button<\/b> of the container. <\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/177_image.png\" width=\"1292\" height=\"797\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">\n<p class=\"no-margin\"><b>Example<\/b> of the traceability in maritime transport:<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/178_image.png\" width=\"1893\" height=\"817\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">\n<p class=\"no-margin\">When selecting road transport, the following fields will open for completion: <\/p>\n<ol>\n<li>\n<p class=\"no-margin\">Enter <b>CMR<\/b> number and the <b>TATC<\/b>. <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">In the same way as for ports and airports in the table bellow you will be able to select the <b>country<\/b> in which each transport activity such as loading and unloading take place. <\/p>\n<\/li>\n<\/ol>\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/179_image.png\" width=\"1311\" height=\"782\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">As in the \u00ab<b>Road<\/b>\u00bb option, the \u00ab<b>Railway<\/b>\u00bb modality will have 2 steps to complete your information, if is necessary: <\/p>\n<ol>\n<li>\n<p class=\"no-margin\">Complete the 4 sections to be filled in offering cargo information.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Specify in the table the points to be used as reception, loading, unloading, etc.  <\/p>\n<p class=\"no-margin\">\n<\/li>\n<\/ol>\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/180_image.png\" width=\"1296\" height=\"788\" style=\"height: auto;\"><\/div>\n<hr>\n<h1 id=\"h_29fab7331b\"><\/h1>\n<p class=\"no-margin\">The \u00a8<b>Forwarders<\/b>\u00a8 tab will have 2 sections where the respective actor can enter the data to complete this section, the first one would be the \u00a8<b>FWD<\/b>\u00a8 where the destination forwarder can provide the data represented in the image as well as invite collaborators and check the permissions of this section. <\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/181_image.png\" width=\"1312\" height=\"786\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">The same options of the previous section are enabled in case the operation requires the origin forwarder to complete the data as well, for this actor, the section to be filled in is called \u00a8<b>FWO<\/b>\u00a8. <\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/182_image.png\" width=\"1302\" height=\"777\" style=\"height: auto;\"><\/div>\n<hr>\n<h1 id=\"h_bf214d29fe\"><\/h1>\n<p class=\"no-margin\">In the next tab \u00ab<b>Documents<\/b>\u00bb it is possible to upload the different documents that are necessary for the operation (in coherence with the visibility permissions established in the file). In the first 4 tabs you can upload the documents suggested by the platform and in the lower part (by clicking to browse the equipment or by dragging the file) you can upload other important documents for the operation that we have not suggested in the upper part. Once this other document has been added, you can give it a title and a new tab will be created for it.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/183_image.png\" width=\"1285\" height=\"783\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">As we mentioned before, when you open any tab, such as the invoice tab, you will see the field that will allow you to upload the document. <b><a href=\"https:\/\/intercom.help\/USYNCRO-manual-del-usuario\/en\/articles\/5827073-manage-and-upload-documents-in-usyncro\" target=\"_blank\" class=\"intercom-content-link\">Manage and upload documents in USYNCRO<\/a><\/b><\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/184_image.png\" width=\"1276\" height=\"778\" style=\"height: auto;\"><\/div>\n<hr>\n<h1 id=\"h_d912b296fd\"><\/h1>\n<p class=\"no-margin\">Before being able to take advantage of the \u00ab<b>eDocs<\/b>\u00bb tab, first make sure to save the record with the button at the top, if the it has not been saved you will not be able to view this section.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/185_image.png\" width=\"1242\" height=\"788\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">In this tab you can create both the <b>eCMR<\/b> and <b>eBL<\/b> via the platform, these eDocs are the ones that are currently available in this version of the platform.<\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">As for the <b>eCMR<\/b> you can click on \u00ab<b>Create eCMR<\/b>\u00bb to start filling it within the platform (if the file is saved and the payment plan is updated you will have access to this function).<\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">If you wish to learn how to issue an <b>eCMR<\/b> you can contact the team at <b><a href=\"mailto:info@usyncro.com\" target=\"_blank\" class=\"intercom-content-link\">info@usyncro.com<\/a><\/b>.<\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/186_image.png\" width=\"1272\" height=\"787\" style=\"height: auto;\"><\/div>\n<hr>\n<h1 id=\"h_18ae097073\"><\/h1>\n<p class=\"no-margin\">The next tab is the \u00ab<b>Notify<\/b>\u00bb tab, here it is possible to provide the necessary data of the actor who will receive the notification that the goods have arrived, make sure that the person to receive the notification has access to this section of the file.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/187_image.png\" width=\"1260\" height=\"782\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">At the bottom of the same tab, you will see the \u00ab<b>Transporter<\/b>\u00bb section where you can fill in the relevant fields of the carrier, in the same way as in previous sections.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/188_image.png\" width=\"1393\" height=\"776\" style=\"height: auto;\"><\/div>\n<hr>\n<h1 id=\"h_f37b38d704\"><\/h1>\n<p class=\"no-margin\">In the \u00ab<b>Insurance<\/b>\u00bb tab it will be possible to request an insurance project for your shipment, taking advantage of the prices offered for the users of the platform. <\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">Once you enter in this tab you will see a series of instructions (represented in the image below) which you must follow if you want to start the insurance project. It will be necessary to confirm and fill in some mandatory fields of the \u00ab<b>Details<\/b>\u00bb and \u00ab<b>Transport<\/b>\u00bb tab to start this process. <\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/189_image.png\" width=\"1287\" height=\"788\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">If you want to know how to complete the whole process to request an insurance project in your file you can visit the article \u00a8<a href=\"https:\/\/intercom.help\/USYNCRO-manual-del-usuario\/en\/articles\/5838665-manage-insurance-project-for-your-records\" target=\"_blank\" class=\"intercom-content-link\">Manage insurance project for your file<\/a>\u00a8.<\/p>\n<hr>\n<h1 id=\"h_4f5a06bcd1\"><\/h1>\n<p class=\"no-margin\">In the \u00ab<b>Destination<\/b>\u00bb tab you can enter the different data corresponding to the place of delivery of the merchandise, here you can specify data from the location, schedules, notes, etc.<\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/190_image.png\" width=\"1262\" height=\"782\" style=\"height: auto;\"><\/div>\n<hr>\n<h1 id=\"h_489babd536\"><\/h1>\n<p class=\"no-margin\">In the penultimate tab called \u00ab<b>Invitations<\/b>\u00bb a series of possible guests will be displayed, each with their respective tabs, which as we saw before, have the function of including the email of the collaborator to invite him\/her and check the visibility permissions. These tab is dedicated to invite managers, authorities, inspection services or external services that may have interest in your operation. Their permissions can be edited in the last tab <\/p>\n<p class=\"no-margin\">\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/usyncro.com\/wp-content\/uploads\/191_image.png\" width=\"1238\" height=\"806\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin\">\n<hr>\n<h1 id=\"h_951289556f\"><\/h1>\n<p class=\"no-margin\">Finally, you will find the \u00ab<b>Visibility<\/b>\u00bb tab where it is possible to modify the permissions of the different actors and the documents involved in the operation. In this section you will be able to establish the permissions that each actor has (<b>view, edit, invite and upload<\/b>) according to which section of the record or documents you wish to authorize each specific participant.<\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\"><b>Example<\/b>: if the exporter does not have the box with the \u00ab<b>eye<\/b>\u00bb symbology selected, it means that this actor would not have permission to view that specific section or document in the left column.<\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\"><b>Note<\/b>: changes made to the visibility within a file will only alter the permissions for that particular operation, the default visibility settings will remain the same for records created in the future (the visibility of each record can be customized in this tab), however these default permissions can be adjusted in <b>your account settings<\/b>. 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