---
title: How to change my password? V1
description: "If you cannot remember or enter your password correctly, you must: 1. Click on \"**I forgot my password**\", which will cause a new window to open. 2. In the \"**Recovery password**\" window, you will be able to enter your account…"
url: "https://usyncro.com/?docs=how-to-change-my-password-v1"
updated: "2026-09-24"
category: User Manual V1
---

# How to change my password? V1

If you cannot remember or enter your password correctly, you must:

1. Click on "**I forgot my password**", which will cause a new window to open.
2. In the "**Recovery password**" window, you will be able to enter your account email address to receive the password recovery email.

![](https://usyncro.com/wp-content/uploads/134_image.png)

Once you have clicked on "**Send**" you will receive the following email, as shown in the image below, where to continue with the process you must click on "**Recover**".

![](https://usyncro.com/wp-content/uploads/135_image.png)

You will then be taken to the next page, where you will be able to enter your new password. Once submitted you will be able to log in normally.

![](https://usyncro.com/wp-content/uploads/136_image.png)

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If you wish to modify your password or any other personal data of your account, from within the platform, you can open the **3-bar menu** at the top.

Once the menu of your account is open, proceed to access the "**My account**" section.

![](https://usyncro.com/wp-content/uploads/137_image.png)

After accessing "**My account**" you will see the following window, where you can make changes in your personal data and password:

1. Confirm that you are in the ¨**Personal data**¨ tab.
2. In the left section, you will have the personal data that you will be allowed to change. Once modified click on "**Change personal data**" to save the changes.
3. In the right section "**Change password**" you will be able to enter your new password, repeat it again below and click "**Send**" to save your new password.

![](https://usyncro.com/wp-content/uploads/138_image.png)

Once the changes have been sent and saved, you will have your new functional password and you will be able to view the changes to your personal data.